Твоя профессиональная ICT-оценка

Какая ICT-роль действительно тебе подходит?

Ты отвечаешь на 120 вопросов в 6 этапах – самооценка, короткие практические ситуации, вопросы на знания и интересы. На этой основе мы создаём твой профиль компетенций и наиболее подходящие ICT-роли.

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Этап 1/60 / 120

Этап 1 / 6

Стиль работы и личные качества

I organize my tasks independently and learn new things on my own.

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Even with complex, unclear problems, I keep an overview and prioritize sensibly.

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There is a conflict in the team about the technical direction. How do you react?

I listen to both sides, make the criteria transparent and moderate a shared decision. I suggest a compromise so things calm down quickly. I push through my preferred solution because I believe it is right. I stay out of it; the others should sort it out.

I like taking responsibility for people and developing them in a targeted way.

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I can explain technical issues so that non-technical people also understand the core point.

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You have to present a technical risk analysis to management. What is your approach?

I focus on impact, options and recommendation, and keep technical details ready in the appendix. I show all technical findings in full so nothing is lost. I limit myself to a short recommendation without justification. I forward the raw data and skip the presentation.

What is especially important in a good ICT presentation for non-specialists?

Clearly consider the audience, decision context and key message. Use as many technical terms as possible to show competence. Show only technical details and avoid business impacts. Read out complete documentation.

In critical situations I can communicate clearly without dramatizing unnecessarily or downplaying risks.

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A user reports a problem very emotionally. How do you react?

I listen actively, summarize the problem clearly and clarify the next step. I first explain why the error is probably not caused by ICT. I ask for a ticket and end the conversation as quickly as possible. I ignore the tone and solve only the technical part.

I give others constructive feedback and support them in moving forward.

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An important project is blocked because two experienced specialists set opposite priorities. What do you do?

I clarify goals, decision criteria and responsibilities, and bring about a binding decision. I decide alone by gut feeling so the project can continue. I escalate immediately to executive management without clarifying it myself. I wait until the people involved agree among themselves.

Several urgent tasks arrive at the same time. How do you proceed?

I prioritize by impact, deadlines and dependencies, communicate bottlenecks and work through them with focus. I start with the most pleasant task to get going. I try to work on everything in parallel. I ask for priorities without preparing my own assessment.

Which way of working best supports independent learning?

Set learning goals, check sources, practice and reflect on what was learned. Learn only when a task is documented exactly. Avoid new topics until someone organizes training. Install many tools without applying them deliberately.

I actively ask for other perspectives before evaluating a shared solution.

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What best describes psychological safety in a team?

Team members can raise questions, mistakes and concerns without fearing devaluation. All decisions are made unanimously. Conflicts are generally avoided. Only experienced people may express criticism.

I develop several solution approaches and compare them using clear criteria.

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What is a prototype typically used for in solution design?

To test assumptions early and gather feedback before a lot of effort is invested. To replace a production solution without tests. To make documentation completely unnecessary. To finalize all architecture decisions.

An outage affects several systems, suppliers and business processes. What is the most sensible first step?

I structure impacts, dependencies and hypotheses, set priorities and coordinate the analysis. I first examine every system completely one after another. I inform only the loudest stakeholder. I assign all teams at the same time without a shared situation overview.

I recognize patterns in different cases and can derive general rules from them.

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What is a good data or process model?

A simplified, purpose-oriented representation of relevant objects, relationships and rules. A complete copy of reality with all details. A graphic without defined terms. A substitute for business clarification.

Этап 2 / 6

Организация, рынок и консультирование

I clarify expectations, benefits and constraints before recommending a solution.

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A customer requests a technical solution that barely solves their actual problem. How do you react?

I ask about the goal and benefit, explain the gap and suggest suitable alternatives. I deliver exactly what was requested so the customer is satisfied. I briefly reject the request. I offer the most expensive option because it has the most possibilities.

What is part of professional expectation management?

Make goals, assumptions, risks, responsibilities and next steps transparent. Mention only positive aspects of a solution. Discuss unclear points only at the end of the project. Involve stakeholders as rarely as possible.

I can mediate between short-term customer wishes and long-term value.

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A stakeholder is skeptical about a proposed change. What makes sense?

I take up the concerns, explain benefits and risks clearly, and jointly look for conditions for agreement. I refer to the technical superiority of the solution. I ignore the resistance if the decision has formally been made. I promise all requested additional features without checking them.

I follow defined processes and recognize when exceptions need a clean justification.

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A team wants to skip a compliance review due to time pressure. What do you do?

I clarify risk and obligation, look for an accelerated verifiable option and document the decision. I agree if everyone in the team agrees. I stop everything without checking alternatives. I postpone the documentation until after go-live.

What is the purpose of governance in ICT?

To steer ICT decisions, responsibilities, controls and alignment with the business. To centrally block every technical decision. Only to organize ICT accounting. To fundamentally replace agile ways of working.

I consider culture, informal decision paths and roles when planning changes.

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A technically sensible innovation is barely accepted in the organization. What do you do?

I analyze affected people, interests and cultural factors, and plan communication and involvement deliberately. I increase the technical level of detail in the documentation. I push the change through because it is objectively better. I give up the initiative immediately.

When making ICT decisions, I also think about costs, benefits and long-term operation.

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Two solutions meet the requirements but differ greatly in license and operating costs. How do you decide?

I compare total cost of ownership, benefits, risks and flexibility over the lifecycle. I choose the cheapest purchase. I choose the technically most exciting solution. I decide based on the best-known product name.

I observe ICT trends and assess which of them are actually relevant for an industry.

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I recognize how digital solutions can change processes, roles and customer experiences.

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What is typically more than simply introducing tools in digital transformation?

Changing processes, roles, data flows, competencies and business models. Replacing paper forms with PDF files. Buying as many cloud services as possible. A one-off training session without process change.

I can connect ICT measures with business goals and risks.

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The ICT roadmap contains many initiatives but limited capacity. What is appropriate?

I prioritize by strategic contribution, risk, dependencies and feasibility, and make trade-offs visible. I first plan the technically most modern initiatives. I distribute capacity evenly across all wishes. I let the order be determined by when requests arrive.

What is a central characteristic of a good ICT strategy?

It connects business goals, target architecture, investments, risks and implementation planning. It consists only of a list of preferred technologies. It is created once and then no longer reviewed. It avoids statements about priorities.

I recognize when unclear processes or responsibilities intensify technical problems.

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An incident remains unresolved because several teams do not feel responsible. What do you do?

I clarify the process, roles and escalation paths, and propose a binding responsibility rule. I look for the team that seems least busy. I solve the individual case and ignore the structural reason. I forward the ticket without comment.

Этап 3 / 6

Разработка, требования и методы

I can independently write clean, tested code and work with version control (Git).

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What best describes the term "refactoring"?

Improving the internal structure of code without changing its external behavior. Adding new features to an application. Fixing an error in the code (bugfix). Translating code from one programming language into another.

A client describes their request very vaguely. What do you do first?

Clarify and document the goal, users and acceptance criteria with targeted questions. Build a first solution and gather feedback. Make assumptions and implement directly. Wait for a complete written specification.

I can plan tasks, deadlines, risks and dependencies in a project in a traceable way.

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A sprint goal is at risk because a dependency will not be delivered on time. What do you do?

I make the impact and options transparent, prioritize with the Product Owner and adjust the plan in a controlled way. I make the team work overtime without changing the goal. I postpone the discussion until the sprint review. I silently remove acceptance criteria.

What is the purpose of a project risk register?

To track risks with cause, impact, probability, measures and responsible owners. To replace task lists for developers. Only to archive problems after they have occurred. To automatically calculate budget items.

I can consciously weigh and justify scope, quality, time and costs against each other.

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A stakeholder requests an additional feature shortly before acceptance. What is professional?

I check benefit, effort and effects on schedule and quality, and bring about a conscious change decision. I add the feature immediately to be friendly. I reject it on principle. I build it in without documentation.

In software I pay attention not only to functionality, but also to maintainability, tests, security and deployment.

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A merge request contains working code, but hardly any tests and logic that is hard to understand. What do you do?

I require targeted tests and a clearer structure, explain the risks and offer concrete guidance. I merge because the feature visibly works. I block it without explanation. I write all tests myself without giving feedback.

An error occurs in production that cannot be reproduced locally. What makes sense?

I collect logs, inputs, versions and environment details, narrow down the cause and create a reproducible test case. I change code on suspicion and deploy immediately. I restart the server and close the ticket. I ask users for screenshots and wait.

I can translate requirements into understandable, testable statements.

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What is a good acceptance criterion?

A concrete, testable condition for when a requirement is fulfilled. A technical implementation instruction for every line of code. A rough idea without a measurable completion point. A prioritization method for the backlog.

When implementing, I think early about tests, review and traceable quality criteria.

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What is the main purpose of regression tests?

To ensure that existing functions continue to work correctly after changes. Only to measure the performance of an application. To make user interfaces prettier. To prioritize requirements.

I can sensibly classify agile roles, artifacts and ceremonies.

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In Scrum, what is primarily the responsibility of the Product Owner?

Being responsible for value, prioritization and transparency of the Product Backlog. Defining the technical architecture alone. Line-managing all team members. Assigning every task in the sprint daily.

I pay attention to whether digital solutions are understandable and efficient to use for the target group.

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Users often abandon an online process at the same point. What do you do first?

I analyze usage data, observe real users and identify the concrete obstacles. I change colors and icons because the page then looks more modern. I add more explanatory text without checking the cause. I assume users need better training.

I can translate business subject matter into models without overlooking important exceptions.

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Этап 4 / 6

Эксплуатация, системы и безопасность

What is the main goal of multi-factor authentication (MFA)?

To add extra protection to access if a password is compromised. To make passwords unnecessary. To make login faster. To encrypt data on the network.

I can administer and monitor servers and services during operation and resolve incidents.

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I observe basic principles such as least privilege, secure passwords and clean permissions.

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A developer asks for direct access to production data to analyze an error. What do you do?

I check purpose and authorization, prefer anonymized data or controlled access, and document the approval. I grant access if it speeds up troubleshooting. I categorically reject any access without checking alternatives. I send a data export by email.

I can prioritize security measures according to risk, protection needs and usability.

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A phishing email reaches several employees. How do you respond operationally?

I secure indicators, block links/senders, check affected accounts and inform people in a targeted way. I only delete the reported message. I send a general warning without technical measures. I wait to see whether more reports come in.

I can understand typical operational tasks such as monitoring, patching and backup control.

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A central service is slow but not completely down. What do you check first?

I systematically check monitoring, recent changes, resources, dependencies and user impact. I restart the service immediately without securing data. I wait for a complete outage. I increase server resources across the board.

What is an important goal of monitoring?

To detect the state, performance and errors of systems early and alert in a traceable way. To automatically replace backups. To completely prevent all security risks. To make documentation unnecessary.

A patch closes a critical vulnerability but could disrupt a business-critical service. What is appropriate?

I assess risk and impact, test where possible, plan a maintenance window and define rollback and communication. I install it immediately without preparation. I postpone the patch indefinitely. I inform people only after successful installation.

I understand basic network terms such as IP address, DNS, routing and firewall rules.

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After a firewall change, individual interfaces no longer work. How do you proceed?

I check affected flows, rules, logs, order and change history, and roll back in a controlled way if needed. I temporarily open all ports between the systems. I add more rules until it works. I generally refer the issue to the application.

What is the main task of DNS?

To resolve names such as example.ch into IP addresses and other name information. To encrypt network packets. To authenticate users centrally. To replicate backups between sites.

I stay calm during incidents, structure information and keep affected people appropriately informed.

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According to ITIL, what is an Incident?

An unplanned interruption or reduction in quality of an ICT service. Any planned change to a service. A long-term improvement project. A documented customer request for new functionality.

I can monitor applications in operation, narrow down errors and trace releases.

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After a release, error rates in an application increase significantly. What do you do?

I check release changes, logs, metrics and user impact, and decide on rollback or hotfix. I wait to see whether the error rate stabilizes. I delete logs to save storage space. I only increase server performance.

What does Blue-Green Deployment describe?

Two production-like environments allow switching to a new version with a fast way back. A backup procedure for databases. A method for color-coding tickets. A test that runs only in the browser.

I know the basic components of end devices and can narrow down simple hardware problems.

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A workplace PC no longer starts after a RAM upgrade. What makes sense?

I check compatibility, correct seating, slots and test with a known working configuration. I replace the motherboard immediately. I reinstall the operating system. I ignore the upgrade as a cause.

Этап 5 / 6

Данные, cloud и архитектура

I can present the components, interfaces and responsibilities of a solution in a traceable way.

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A system is expected to grow strongly, and the current architecture is tightly coupled. What do you check?

I analyze domains, load profiles, data flows and operational requirements, and deliberately choose decoupling points. I split every class into its own microservice. I buy more hardware and change nothing else. I postpone architecture questions until after go-live.

What is an essential goal of architecture decisions?

To consciously shape quality attributes such as maintainability, security, scalability and costs. To use as many technologies as possible at the same time. To avoid functional requirements. To create only diagrams for documentation.

I can define architecture principles and justify exceptions in a traceable way.

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Two teams want to use different integration patterns for similar interfaces. What do you do?

I compare requirements and quality goals, define guardrails and document the justified decision. I let both teams decide freely so they are faster. I enforce one pattern without checking the context. I decide based on personal technology preference.

I can distinguish data quality, data model and analysis objective.

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A report shows contradictory key figures from two systems. What is your approach?

I clarify definitions, data origin, timeliness, transformations and responsibilities for the key figures. I take the higher value because it looks more positive. I manually correct the numbers in the report. I trust the system with the more modern interface.

What does normalization mainly mean in relational databases?

Distributing data structurally across tables to reduce redundancy and anomalies. Storing all data in a single table. Color-marking data for reports. Automatically encrypting data.

I can assess data architecture, data protection and analytical value together.

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A business unit wants to use personal data for a Machine Learning model. What do you check?

I clarify purpose, legal basis, data minimization, quality, bias, security and governance. I start with all available data because more data is always better. I anonymize roughly and skip further checks. I reject Machine Learning categorically.

I understand how automation and CI/CD support repeatable delivery.

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A deployment is done manually and repeatedly causes errors. What do you suggest?

I gradually automate build, tests, configuration and deployment with traceable approvals. I write a longer manual checklist and leave the process as it is. I allow only one person to deploy from now on. I disable tests so deployments are faster.

What is Infrastructure as Code used for?

To provide infrastructure declaratively or script-based, versioned, reproducible and verifiable. To automatically translate source code into documentation. To operate hardware without a network. To design user interfaces.

I can describe an ICT service from the perspective of value, performance and support.

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A new service is technically ready, but support and SLA are unclear. What needs to be done?

I define service scope, target group, SLA, support model, monitoring and handover to operations. I launch the service and clarify support later if needed. I leave all details to the service desk. I generally prevent the launch.

I recognize risks and distinguish them from problems that have already occurred.

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A supplier reports delays with a security-relevant component. What do you do?

I assess probability, impact and alternatives, define measures and inform decision-makers in time. I hope the supplier catches up. I replace the supplier immediately without impact assessment. I document the risk but plan no measure.

Which combination usually describes risk assessment?

Probability of occurrence and impact, supplemented by measures and residual risk. Only the number of open tickets. Only the technical complexity. Only the project manager's opinion.

I can include ICT costs, budgets and performance reference in decisions.

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What is especially important in Cloud cost management?

Measure usage, define budgets and responsibilities, and continuously optimize resources. Choose the smallest instance once and never check again. Only file the monthly invoice. Oversize all services as a precaution.

Этап 6 / 6

Интересы и мотивация

What would you most like to spend a whole workday on?

Designing and programming a software feature. Securing a system and tracking down vulnerabilities. Finding patterns and insights from data. Coordinating a project and bringing people together.

I find it exciting to strategically assess market movements and technological trends.

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I am interested in how organizations make decisions and absorb change.

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You may recommend an ICT investment. What convinces you most?

A clear value contribution with transparent costs, risks, alternatives and measurable benefit goals. The solution with the largest feature set. The option with the lowest purchase price. The solution that is currently advertised most heavily.

I like working on how digital possibilities enable new ways of working.

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You are asked to develop an innovative solution idea for an existing process. What motivates you professionally?

Understanding the problem from the user, process and technology perspectives and designing viable options from that. Immediately building the most striking interface. Copying an existing solution without checking the context. Considering only technical feasibility.

I want to improve ways of working in teams and consciously choose suitable methods.

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A team sees quality assurance as a delay. How would you argue?

I show, using risks, follow-up costs and feedback cycles, how suitable quality assurance makes delivery more reliable. I demand more tests regardless of context. I accept skipping it as long as deadlines are met. I move quality completely to a separate unit.

I can imagine taking responsibility for stable services and continuous improvements.

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Which type of task attracts you most?

Preparing a difficult technical architecture decision. Leading a customer conversation and explaining a suitable solution. Improving a data model and enabling analyses. Stabilizing a service and improving operational processes.

In which environment would you most like to make an impact?

In a development team with code, reviews and CI/CD. In a security or network environment. In projects with many stakeholders and deadlines. In strategic questions about digital direction.

Which challenge sounds most interesting to you?

Coordinating a complex incident and resolving it sustainably. Designing a new product in a user-centered way. Managing a budget and supplier services transparently. Guiding a team through a difficult change.

What makes you most likely to lose track of time?

Cleaning, analyzing and visualizing data. Automating systems and improving deployments. Translating requirements into clear stories and criteria. Organizing risks, controls and compliance cleanly.

Which role in an initiative spontaneously fits you best?

Designing the technical solution and clarifying architecture questions. Coordinating people, moderating and bringing about decisions. Ensuring operations, monitoring and support quality. Assessing business value and market opportunities.

Which further training would you be most likely to choose?

Cloud architecture, containers and automation. Security, data protection and Incident Response. Business analysis, consulting and Requirements Engineering. Leadership, moderation and team development.

What kind of problem do you most like to solve?

A software error that is hard to reproduce. A performance or availability problem in operations. An unclear business process with many variants. A question about the cost-effectiveness of an ICT solution.

What particularly appeals to you about ICT work?

Building robust digital products from ideas. Changing organizations through digitalization. Protecting sensitive information. Helping users quickly and effectively in everyday work.

Which task would you take on in a hackathon?

Building the backend, writing tests and automating deployment. Conducting user interviews and simplifying the flow. Obtaining and cleaning data and creating a dashboard. Taking over the pitch, value argumentation and team coordination.

Which responsibility would you rather carry in the long term?

Being responsible for technical guardrails and target architecture. Being responsible for stable services and professional support processes. Being responsible for security and risk management. Developing people and leading teams.

Which combination sounds most suitable to you?

Analysis, modeling and clear requirements. Network, infrastructure and technical troubleshooting. Governance, processes and organizational impact. Creativity, prototyping and user experience.

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